Rental Process:

Property details

As a tenant you will either find our property in our property section, on one of our portal partner websites or through our email updates for registered members. If you have found the property on a portal site, please make sure that you are well acquainted with the property details on our site. We provide floor plans, virtual tours, photography and full descriptions as opposed to the sometimes limited range of information elsewhere.

Arrange a viewing

Before you arrange a viewing, you must be registered with us, with your full details filled in. Our Landlords do the majority of their own viewings and as we hope you understand they expect us to pre-qualify any potential tenant. When you find a property that you wish to view, simply click on the arrange a viewing button. When organising a viewing we request that you provide us with a number of time and date options that are convenient to you and in line with the landlord's availability.

Viewing confirmation

To confirm a viewing we send you a confirmation by email and an SMS reminder giving you the date, time, full address, map and landlords contact details together with any further instructions. If you prefer, we are more than happy to use telephone or fax.

The viewing

Please make sure that if you have any problems in making your viewing that you give us or the landlord as much notice as possible. After the viewing we will send you a request for feedback, which we would ask you to fill in promptly.

Making an offer

If you like the property and wish to make an offer, please call us on 0871 424 0424 or email us at the office as soon as possible. Please do not make an offer directly to the landlord.

Offer acceptance

On acceptance of your offer we will supply you with an offer letter outlining all the information for the tenancy agreement.

References

To commence a tenancy we will require you to complete a reference form, the cost of which is £50 +VAT per person.

Holding deposit

We require a holding deposit of one weeks rent to secure the property subject to your reference check to clear. If the landlord withdraws from the tenancy agreement process you will be refunded. If you withdraw from the tenancy the deposit will be retained by the landlord.

Rental and deposit

Prior to the commencement of your tenancy date a deposit (6 weeks) and 1 month of rent needs to clear into our bank account (your holding deposit will be subtracted from this amount). We are members of the Tenancy Deposit Scheme and if your landlord is not we will hold the deposit and send you a copy of the Registration of Deposit..

Tenancy agreement

Once there is agreement in principle between parties, we will draft the relevant tenancy agreement and the cost of this is £100 (+ VAT). A charge of £40 (+ VAT) will be levied when the Landlord chooses to use their own contract or one other than Halfapercent.

Insurance

We advise you to insure the contents of your property as they are not covered by the Landlord's insurance. We are more than happy to help you to find the right contents insurance solution.

Completion

Once all of the paperwork, guarantees and cleared funds are in place, the tenancy can go ahead.